The service department provides phone support, installation, troubleshooting, maintenance, and in-house training. Our technical support team begins to work with the customer, even before the sale, by assisting him with unique planing or frame saw applications. In doing this, the customer can make an informed decision. Once the customer purchases a system, Ogden Group offers in-house training on all equipment purchased. If desired, the customer can send their machinery operators to our plant before their machinery is delivered, for pre-installation, maintenance, and troubleshooting training.
To submit a request for service or technical support, click here.